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Case studies

Process Mining Saves Lives

posted Jan 20, 2015, 3:57 AM by Billy Wong   [ updated Mar 26, 2015, 8:05 AM ]

You recognise the importance of process management and its role in helping you deliver high quality healthcare. You hired a team of process consultants who drew up diagrams and flow charts. They even implemented the new processes for you. What's next? How do you monitor the level of compliance in real life? Do you know if the way people work drifts away from the process model over time? How to do use the process model to manage risk and control costs? In this paper we discuss Process Mining, a technique that can turn your operational data into powerful insights

Industries - Healthcare
Functions - Operations, Planning, Auditing

Are you sure the price is right?

posted Jul 8, 2014, 7:53 AM by Billy Wong   [ updated Oct 28, 2014, 3:31 AM ]

Setting prices is one of the most fundamental activities of any business. However, few companies set and review their prices in a data driven way. In this paper we present a practical framework that helps you customise prices and maximise profitability.

Industries - Business-to-business product and services, wholesale products
Functions - Sales

Innovations and slot machines - all in a day's work

posted Apr 29, 2014, 9:00 AM by Billy Wong   [ updated Oct 28, 2014, 3:30 AM ]

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A/B testing is standard method for trialling different options. However, how do you know how long to run the trial for, and how much certainly can you infer from the results? In this paper we show you how we can run better trials, save money and get more confidence in the outcome by applying probability theories during the trials.

Industries: General
Functions: Marketing, product development, research

NHS service reconfiguration

posted Apr 23, 2014, 7:29 AM by Billy Wong   [ updated Oct 28, 2014, 3:26 AM ]

Public service provision is difficult. Questions like when, where and how much to provide can all have important consequences. The NHS rightly choose am evidence based approach for its Cancer Care Reconfiguration in London. However, have they interpreted the evidence correctly? This paper discusses show you how a little knowledge can be dangerous thing and costs your organisation a great deal.

Industries: Public sector, healthcare
Functions: Capacity planning, demand mangement

Residential property market forecast

posted Apr 23, 2014, 7:11 AM by Billy Wong   [ updated Oct 28, 2014, 3:21 AM ]

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Buying a home is the biggest purchase in many people's lives. However, how do you know when and where to buy and what return you can expect? At the beginning of 2014 industry experts predicted a 6.5% to 7.0% rise in the UK residential property market. In this paper we examine their records, and build a forecast model of our own. We forecast a 10% rise in 2014 and we show you where we expect to see the biggest gain.

Industries: Property investment, buy-to-let
Functions: Forecasting, investments

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